In the event of a claim there are certain procedures to follow.

If you still have questions, just ask us. We are here to help.

We look forward to hearing from you!


In the event of a loss, your responsibilities are:

  1. The insured must give prompt notice of loss to the agent or insurance company. If the loss involves theft the insured must notify the police. If credit cards are involved, please notify your credit card company.
  2. The insured must protect the property from further damage. If repairs are required, the insured must: a) immediately make reasonable and necessary repairs to protect the property b) keep records of repair expenses
  3. Document all additional costs with receipts
  4. Keep specifications of damage & repair estimates
  5. Provide the time & cause of loss
  6. Explain the interest of the insured and others in the property involved
  7. Notify your agent and/or insurance company of any other insurance which may cover the loss
  8. Prepare an inventory of damaged property showing the quantity, description, actual cash value and amount of loss. Attach all bills, receipts and related documents that justify the figures in the inventory
  9. Allow access to the insurance company to see the damage
  10. Provide requested records to the company and/or agent
  11. Submit to examination under oath at insurance companies request
  12. Cooperate with the insurance company in enforcing any right of recovery against a third party who may have caused or contributed to the loss

 To Report a Claim or Pay your Bill
click on the appropriate link below or
give us a call


Farmers: PL Billing – 888-685-5740 Farmers: PL Claims – 800-435-7764

Travelers Service Center: Phone: 888-662-3938 Fax: 877-552-5091 Claims: 800-238-6225  Customer service – 1-800-771-8557

We look forward to hearing from you!


1-310-472-6686      1-800-999-0618      Fax 1-310-472-1657

Mailing Address: PO Box 49518  Los Angeles, CA 90049
License Number: 0H58326