In the event of a loss, your responsibilities are:​

The insured must give prompt notice of loss to the agent or insurance company. If the loss involves theft the insured must notify the police. If credit cards are involved, please notify your credit card company.

The insured must protect the property from further damage. If repairs are required, the insured must: a) immediately make reasonable and necessary repairs to protect the property b) keep records of repair expenses

Document all additional costs with receipts

Keep specifications of damage & repair estimates

Provide the time & cause of loss

Explain the interest of the insured and others in the property involved

Notify your agent and/or insurance company of any other insurance which may cover the loss

Prepare an inventory of damaged property showing the quantity, description, actual cash value and amount of loss. Attach all bills, receipts and related documents that justify the figures in the inventory

Allow access to the insurance company to see the damage

Provide requested records to the company and/or agent

Submit to examination under oath at insurance companies request

Cooperate with the insurance company in enforcing any right of recovery against a third party who may have caused or contributed to the loss

To Report a Claim or Pay your Bill

Click on the appropriate link below  or give us a call 1-310-472-6686

Farmers: PL Billing – 888-685-5740 Farmers: PL Claims – 800-435-7764

Travelers Service Center: Phone: 888-662-3938 Fax: 877-552-5091 Claims: 800-238-6225